FAQs

Getting started with Ella(dx) is simple. First, select the lab panel that best aligns with your health and wellness goals. After completing your purchase, you will receive a lab requisition form by email. Bring this form to the nearest Labcorp location to complete your blood draw—no appointment is necessary, though you may schedule one if you prefer. Once your sample is collected, your results will be available within 2 to 7 business days, depending on the panel you selected. You will receive both a text and email notification when your results are ready to review.

Ella(dx) does not require or process insurance. All of our pricing is transparent and upfront, so you know exactly what you're paying for—no surprise bills, no copays, and no paperwork. Our goal is to make lab testing accessible and stress-free, especially for those who are uninsured, underinsured, or simply looking for more control over their health care choices.

Getting started with Women's health is simple and seamless. Just choose the lab test that fits your needs, place your order online in minutes, and visit a nearby Labcorp location for a quick and professional sample collection. Your results will be delivered to you securely and digitally within a few business days, often with easy-to-understand insights to help guide your next steps.

No, you do not need a doctor’s referral to use Women's health. Our service is designed to provide you with direct access to high-quality lab testing, putting your health decisions back in your hands—quickly, privately, and without the hassle of a traditional doctor’s appointment.

Results are securely delivered via our online portal, where you can view, download, or share them with your healthcare provider.

After completing a short online intake, you’ll receive a personalized test recommendation. Once you select your test panel and complete payment, you’ll be emailed a lab requisition form within 24 hours.

We accept major credit cards, debit cards, and HSA/FSA cards. We also accept Affirm, Afterpay, and Klarna.

Check your spam or promotions folder first. If you still can’t find it, contact our support team and we’ll resend it right away.

Due to the nature of lab testing, refunds are not available once an order is processed. Please ensure you select the correct test before completing your purchase.

We currently do not offer at-home phlebotomy, but this service is coming soon to select locations across 35 states, based on your zip code. Availability will be confirmed before your lab order, and the cost will be an additional $75 for this service.

Some tests require fasting (especially those related to glucose or lipids). If fasting is needed, instructions will be included in your requisition email. Generally, fasting means no food or drinks (except water) for 8–12 hours.

Lab results are usually ready within 5 to 7 business days after your sample is collected. You’ll be notified by email and can access your results through your patient portal.

Absolutely. All lab results are stored in a HIPAA-compliant portal. Only you—and any provider you authorize—can access your personal health data.